Privacy Policy

1. Information We Collect

We may collect the following types of information when you use our website or place an order:

• Personal information (name, email address, phone number)
• Billing and shipping addresses
• Payment-related details (processed securely by third-party providers)
• Order history and transaction details
• Device and browser information (IP address, cookies, usage data)

2. How We Use Your Information

Your information is used to:

• Process and fulfill orders
• Provide customer support and respond to inquiries
• Improve our website, services, and user experience
• Send order updates and service-related communications
• Prevent fraud and ensure website security

3. Cookies & Tracking Technologies

Ocean Torque uses cookies and similar technologies to enhance your browsing experience. Cookies help us remember your preferences and understand how visitors interact with our site.

You may disable cookies through your browser settings, however some site features may not function correctly.

4. Data Sharing & Third Parties

We do not sell or rent your personal information. Data may be shared only with trusted third parties such as:

• Payment processors
• Shipping and logistics providers
• IT and hosting service providers

These parties are required to keep your data secure and use it only for agreed purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, or loss.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your information
• Withdraw consent for data processing
• Request data portability where applicable

7. Data Retention

We retain personal data only as long as necessary to fulfill legal, accounting, and business requirements.

8. External Links

Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

• Email: support@oceantorque.com
• Phone: +44 7496 360038

Last updated: April 2026