At Ocean Torque, we aim to deliver your marine and boat spare parts quickly, safely, and reliably. Below you’ll find everything you need to know about our shipping process.
We currently ship across the United Kingdom and selected international destinations. If your country is not listed during checkout, please contact us for assistance.
Orders are typically processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
Shipping costs are calculated at checkout based on:
Free shipping may be available on selected products or promotional orders.
Once your order has been dispatched, you will receive a confirmation email with a tracking number. You can use this number to track your delivery online.
While we aim to meet all estimated delivery times, delays may occur due to:
If your order arrives damaged or incomplete, please notify us within 48 hours of delivery. Include photos of the packaging and items to help us resolve the issue quickly.
For shipping-related questions or assistance, contact our support team:
Shipping policies may change without prior notice. Last updated: April 2026
